Level 3
IT Solutions Technician

Gain the knowledge and skills to develop, implement and maintain complete IT solutions such as networks, operating systems and applications.

Programme Overview

IT Solutions Technicians develop, implement and maintain complete IT solutions, including their hardware infrastructure (such as servers and networks) and software (such as operating systems, middleware and applications). They work as part of a multi-disciplinary team. Many such teams will be modern “DevOps” style teams, which carry out the full set of stages across the whole solution lifecycle: requirements gathering, solution development, testing, implementation and ongoing support. In more traditional organisations the team is likely to be focused more at one or other end of this broad set of activities. Such teams may well be in transition to a modern “DevOps” style team.

Awarding Body

BCS

Duration

18 months

Delivery

Online

Programme Details

An IT Solutions Technician applies a professional methodology or framework to gather and analyse requirements; to design, develop, test, and implement IT solutions and to provide ongoing support both directly to end users and for the underlying IT services. The specific tasks undertaken vary depending on what needs to be achieved by the team at any particular time. Some tasks may be very technical, others may be more analytical, business or user focused.

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Programme Outline

How does it work?

Apprenticeships are work-based training programmes designed to provide employers with fresh talent whilst giving employees the knowledge and skills needed to excel in their roles.

Apprenticeships are for existing staff and for new recruits – not just for younger school leavers.

Through a combination of on-the-job and off-the-job training, learners will continue to work and earn a living while applying higher level techniques to their roles, increasing productivity and competence.

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