Level 3
Information Communications Technician

Gain the knowledge and skills to deliver efficient operation and control of the IT harware and software utilised by your organisation.

Programme Overview

Information Communications Technicians deliver efficient operation and control of the IT and/or telecommunications infrastructure (comprising physical or virtual hardware, software, network services and data storage) for their organisation.
This programme allows for specilisations in one of three disciplines:

  • Support Technician
  • Network Technician
  • Digital Communications Technician

This flexability allows companies and individuals to hone their skills in the most impactful field as it relates to their job role and career aspirations.

Awarding Body



18 months



Programme Details

Training is centred around providing learners with the core konwledge, skills and behaviours that will enable them to thrive in their role as Information Communication Technicians and in any of the three specilisations that are chosen. A range of modules, assignments and assesments are selected to best achieve the desired result – all under the watchcare of an experienced assessor, whose role is to provide support and feedback to the learner and employer.

Man and woman browsing and discussing data on computer while working together in high tech digital security centre

Programme Outline

How does it work?

Apprenticeships are work-based training programmes designed to provide employers with fresh talent whilst giving employees the knowledge and skills needed to excel in their roles.

Apprenticeships are for existing staff and for new recruits – not just for younger school leavers.

Through a combination of on-the-job and off-the-job training, learners will continue to work and earn a living while applying higher level techniques to their roles, increasing productivity and competence.

Businesswoman Giving Computer Training In Office

Please get in touch today to sign up, or to ask any questions you may have.

01157 845 774


Our Head Office: 142 Whitley Road, Eastbourne, East Sussex BN22 8LT

Find us on social media @TrainMindFlex