Level 3
Digital Support Technician

Develop the knowledge and skills to maximise the effective use of digital office technologies, productivity software and digital communications in organisations.

Programme Overview

Digital Support Technicians are indispensable in the workplace and in the community. Having someone to hand with the knowledge to help can keep projects on track and productivity where it needs to be – which is vital for businesses.

Digital Support Technicians are utilised across sectors, and within public, private and voluntary organisations of all sizes.

Digital technologies continue to be applied to maximise productivity. The demand for people who can support and implement these digital operations and digital transformation projects is increasing. If you or your employees would like to reduce your dependency on third parties – this programme is a strong solution.

Awarding Body



15 months



Programme Details

The options withing the Digital Support Technician programme are:

  • Digital Applications Technician
  • Digital Service Technician

Core principles are covered within the framework with both options, but specialisms in either area allow learners to select options that best serve themselves and their organisations. Contact us using the details at the bottom of the page for specific details.

Programme Outline

How does it work?

Apprenticeships are work-based training programmes designed to provide employers with fresh talent whilst giving employees the knowledge and skills needed to excel in their roles.

Apprenticeships are for existing staff and for new recruits – not just for younger school leavers.

Through a combination of on-the-job and off-the-job training, learners will continue to work and earn a living while applying higher level techniques to their roles, increasing productivity and competence.

Digital Support Technician holds a tutorial session

Please get in touch today to sign up, or to ask any questions you may have.

01157 845 774


Our Head Office: 142 Whitley Road, Eastbourne, East Sussex BN22 8LT

Find us on social media @TrainMindFlex